Frequently Asked Questions

What Are Your Fees?

Clients pay $70.00 for a 50-minute session.

Do You Take Insurance?

No, we do not take insurance.

How Do I Make A Payment?

We are a pay-as-you -go Counseling Center, meaning that our clients pay for their session before it begins or right after. As part of our intake process, we collect our client’s credit card information, and we use that information to charge our clients before or right after their appointments.

What Is Your Cancellation Policy?

As a means of respecting our counselors time, we require at least 24 hours’ notice to cancel an appointment that is scheduled on a Tuesday through Saturday. We require at least 48 hours’ notice to cancel an appointment that is scheduled on a Monday. When a cancelation does not meet these criteria, the client will be charged for the scheduled appointment.

What Types Of Services Do You Provide?

We provide service to children, teens, individual adults, couples, and families. We do this through individual and group sessions.

How Long Will I Be In Counseling?

Everyone’s situations and needs are different. Some situations can be resolved in weeks and other situations take longer. Ultimately, your counseling time is for you and about you so you can determine when your sessions will end.

How Often Do I Come To Therapy?

How often you come to therapy is determined by your individual needs and desires. This question can be explored by having this conversation with your therapist.

Is The Information Shared During My Counseling Sessions Confidential?

Yes, there are laws that protect the information shared between a counselor and their client. However, there are a few exceptions to this law, including:
  • If the counselor suspects child, dependent adult, or elder abuse the therapist is required to immediately report this to the appropriate authorities.
  • If the client is threatening serious bodily harm to another person, the therapist is required to notify the police.
  • If the client intends to harm himself or herself, the therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken. 

What is a LMFT, LPCC, AMFT, and APCC?

To become a Licensed Marriage and Family Therapist (LMFT) or a Licensed Professional Clinical Counselor (LPCC) one must complete an undergraduate degree and a graduate degree. During this time, they are also required to spend time in counseling themselves to gain a client’s perspective of the counseling process. Next, they become a trainee and work with a certified supervisor. Upon the completion of these steps the trainee becomes an associate. It typically takes about 5 years to complete these steps. Once a person becomes an associate, it typically takes around 2-4 years to accumulate the 3000 hours of supervised counseling sessions needed to become a LMFT and/or a LPCC. So, when you see one of our Associate Marriage and Family Therapist (AMFT) or one of our Associate Professional Clinical Counselors (APCC) you know that these counselors are experience in their field, and you are getting the expertise from the AMFT as well as the expertise from a licensed therapist.

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